FAQs

I already have an item of memorabilia. Do you offer a framing service?

mfm-adm2018-11-23T16:27:24+00:00At this time we do not, it is a service we will be adding very soon, we can put you in contact with expert framers who can help in the meantime.Please contact us before ordering an item for full details.

When I receive my item will there be a photo with the Certificate of Authenticity show the item being signed?

mfm-adm2018-11-23T16:28:23+00:00If the item you purchase has a photo of the celebrity signing in the description then a copy of this will be sent to you by email. Were possible we try to obtain photo or video proof. All our items come with a Certificate of authenticity.

I have seen a similar item on ebay which is much cheaper. Why is that?

mfm-adm2018-10-16T09:22:39+00:00It could well be a fake. Please read our guide to buying genuine memorabilia.

How do you get your signatures?

mfm-adm2018-11-23T16:30:59+00:00The autographs we sell are collected in person, through arranged signing sessions and the remainder are from trustworthy companies we have been dealing with for several years and follow the same standards as ourselves, having direct access to celebrities. Please read about signings here.

Are all your items hand signed?

mfm-adm2018-10-16T09:21:34+00:00Yes, we never supply copies, prints or facsimile signatures.

My order hasn’t arrived yet and I think it should have. What should I do?

mfm-adm2018-11-23T16:31:54+00:00Please contact us and we will look into it as a matter of urgency.

How do I know if an item is in stock?

mfm-adm2018-10-16T09:20:36+00:00On each product page it will state if an item is in stock or not. If the product you want to buy is out of stock or you can not find it then please contact us to tell us. We will let you know if and when it is back in stock, or if we are planning to do another signing with the sportsman you are interested in.

I have forgotten the password to my account. What do I do?

mfm-adm2018-11-23T16:35:23+00:00Simply click on MY ACCOUNT or LOGIN at the top of any page then click on LOST YOUR PASSWORD?.

How do I set up an account?

mfm-adm2018-11-23T16:36:39+00:00You will be offered the chance to create an account when you checkout. Alternatively, click on MY ACCOUNT or REGISTER at the top of the page and follow the instructions. You do not need to input credit card or payment details to create an account.

Do I need to set up an account to place an order?

mfm-adm2018-11-23T16:37:15+00:00No, but it is recommended. Creating an account lets you:

• Save your address and details so you can check out quicker next time.
• Review past purchases.

My order is a gift and I need it urgently. What can I do?

mfm-adm2018-10-16T09:16:46+00:00Please contact us and we will do our very best to help. We can usually ship overnight.

Are the football shirts you use official replicas?

mfm-adm2018-10-16T09:16:16+00:00Yes, we use the same shirts you would buy from a club shop. If the shirt is older (not in current production) we buy official "retro" replicas made by the authorised manufacturers only.

Do you provide valuations?

mfm-adm2018-11-23T16:40:33+00:00No, we do not offer a valuation service. This is a specialist service that requires knowing and proving the provenance of an item and matching the signature to known examples. We recommend you talk to an auction house like Bonhams or Christies - or use a website like www.valuemystuff.com.

I have an item of sports memorabilia, are you interested in buying it?

mfm-adm2018-10-16T09:15:05+00:00No. We never buy memorabilia from the public.

What should I buy for my friend/husband/wife/nephew/dog?

mfm-adm2018-10-16T09:14:37+00:00Please contact us  and we'll try to help you choose the best gift.

Can I make my order anonymous?

mfm-adm2018-10-16T09:13:54+00:00Yes, if you like. Just email or call us and we can send the packing note separately or not at all.

What size is the item of clothing (shirt/boot etc)?

mfm-adm2018-10-16T09:13:15+00:00You know these aren't supposed to be worn, right...? We buy a selection of sizes (depending on availability from the manufacturer at the time), but we might be able to find a specific size if you want – please contact us before ordering for more information.

What do I do if I want to return an item?

mfm-adm2018-10-16T08:58:18+00:00No problem, please read section 6 on our terms and conditions page.

Is the item match worn?

mfm-adm2018-10-16T08:57:39+00:00No, match worn memorabilia is usually much more expensive and not something we sell.

How do I know your items are genuine?

mfm-adm2018-12-16T17:30:06+00:00Authenticity is everything to us, and obviously it’s vitally important to you as a customer. We’ve been in the signed memorabilia industry since 2010 and the foundation of our business is the strength of the relationships we have with players and agents. We’ve built these up slowly by treating people honestly and fairly, and we do the same with customers. We ONLY sell products with original autographs, where the majority have come from official signing sessions. Read about our authenticity guarantee.

What currencies can I pay in?

mfm-adm2018-11-23T16:44:57+00:00All orders will be charged in Pounds Sterling as shown on each item and your order confirmation. You can use our currency switcher to view the current estimated cost in US Dollars, base on current exchange rates.

What payment methods do you accept?

mfm-adm2018-11-23T16:50:02+00:00We currently accept payments via Debit/Credit cards and PayPal, this gives payment protection for you as a buyer and us as a seller. All our payments are made via secure, encrypted servers. You can also choose to make payment by Direct Bank Transfer, your order will be placed, however will not be shipped until payment to our business has been confirmed.

Do you deliver internationally?

mfm-adm2018-11-23T16:53:01+00:00We can deliver internationally, however - please contact us before you purchase an item so that we can confirm your delivery cost or this will be required to be added afterwards, please see our delivery information page for more information.

What do I get with my item?

mfm-adm2018-11-23T16:53:50+00:00You will receive a Certificate of authenticity and photo or video where possible.

When will my order arrive?

mfm-adm2018-10-16T08:53:04+00:00Check our delivery information page for prices and shipping deadlines.